Mountain Valley Therapy is committed to the health and safety of all the people it serves. We have always taken measures to reduce the spread of infectious diseases which includes asking patients and staff that are not feeling well to stay home and the use of medical grade disinfectants applied to all surfaces routinely touched by patients and staff. In light of the recent spread of COVID-19 we are increasing our cleaning of routinely touched areas such as door knobs, counter tops, treatment tables, equipment, and public areas. In addition to increasing disinfecting efforts we are continuing to stress to patients and staff to stay home if they are experiencing flu symptoms especially if they are running a fever. We are asking that patients and staff that have a fever to stay home until the fever has broken for at least 24 hours. We encourage patients to seek information on COVID-19 from reputable sources such as The Center for Disease Control (CDC), Oregon Health Authority (OHA) and our local Center for Human Development (CHD).
To help our patients during this Coronavirus situation we have implemented the following to help reduce your exposure to infection.
- We are encouraging all our patients and staff to be mindful about social distancing. Social distancing is the act of trying to keep at least 3 to 6 feet between yourself and other people to help minimize the spread of infection. To accommodate this, we will be encouraging our clinicians to do as much of the treatment in room or away from other people as possible. This could include the use of our fitness gym for exercises, having our clinicians check out patients away from reception area or offering our patients the ability to wait in their car until their appointment.
- If you are concerned about waiting for your appointment in our waiting area, please let our receptionists know that you would like to wait in your car. You can do this by calling (541-962-0830) from your car and telling our receptionists that you are in the parking lot ready for your appointment. Once your clinician is ready for you a receptionist will call you to let you know to come in.
- We will also be limiting the amount of people that can accompany a patient to their treatment. We ask that other people accompanying patients to a treatment please wait in their car to help keep our lobby with as few people as possible. If you do require someone to help assist you during your treatment please alert reception to your need of assistance and we will gladly accommodate that additional person.
- If you are immune compromised please call and let our reception staff know and we will gladly reschedule your appointments for later.
- All our clinicians will sanitize their hands with hand sanitizer in front of patients before each treatment.
- If a patient is coughing or has visible flu symptoms, we will ask if that patient has a fever and if they have been outside of the United States recently or been in direct contact with someone who has been, if any of these things are true that patients treatments will be rescheduled for a later time. Patients who are coughing before, or during their treatment for other reasons will be asked to wear a mask to help reduce the spread of infections.
How to reduce the spread of COVID-19 or any Infection.
- Stay home if you are sick or experiencing any flu symptoms especially a fever. If you have a fever make sure you stay home at least 24 hours after the fever has broken to reduce the spread of infection.
- Stay home if you have a weakened or compromised immune system.
- Wash your hands regularly with soap and water for at least 20 seconds. If soap is not available make sure to use alcohol-based hand sanitizer. Hand sanitizers with at least 60% alcohol level are recommended for killing COVID-19.
- Avoid touching hands with other people as much as possible. Our staff will not be offended if you do not want to shake hands during this flu season.
- Avoid touching objects in public areas as much as possible. Carry hand sanitizer if possible, to use after touching objects in public areas.
- Avoid touching your eyes, nose, and mouth areas. If you need to touch your eyes, nose or mouth make sure to wash your hands before doing so.
- Avoid close contact with people who are sick. If possible, keep a 6-foot barrier with people who are sick or showing flu like symptoms.
- Cover your mouth and nose with the inside of your elbow or a tissue when you cough or sneeze. If you use a tissue make sure you dispose of the tissue right away in a proper trash can. If possible, make sure you do not use your hands to cover a cough or a sneeze.
- Clean and disinfect frequently touched objects and surfaces.
- Take care of your overall health. Exercise often, and eat well to support a healthy immune system.